Shipping and Delivery
Shipping and Delivery Policy for Art of Aroma by Best Brands 4 U Trading Ventures
Effective Date: 02/09/2024
Last Updated: 01/09/2025
At Art of Aroma by Best Brands 4 U Trading Ventures (“we,” “our,” or “us”), we strive to provide you with a seamless shopping experience. This Shipping and Delivery Policy outlines our shipping practices, including delivery times, costs, and other important information about your order from our website www.artofaroma.in (the "Website").
1. Shipping Locations
We currently offer shipping within Kerala. Unfortunately, we do not offer international shipping at this time.
2. Shipping Methods and Costs
We offer the following shipping methods:
Standard Shipping:
Delivery Time: 5-7 business days
Cost: [Insert Standard Shipping Cost or "Free" if applicable]
Express Shipping:
Delivery Time: 2-3 business days
Cost: [Insert Express Shipping Cost]
Please note that delivery times may vary depending on your location and any unforeseen delays with the courier service.
3. Order Processing Time
Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Cutoff Time: Orders placed after [Insert Cutoff Time] will be processed on the next business day.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the courier’s website.
5. Delivery Timeframes
Metro Cities: 2-4 business days
Urban Areas: 3-5 business days
Rural Areas: 5-7 business days
Please note that these are estimated delivery times. We are not responsible for delays caused by the courier service, customs clearance, or other circumstances beyond our control.
6. Shipping Delays
While we strive to meet our delivery estimates, some factors beyond our control may cause delays. These factors include, but are not limited to, weather conditions, public holidays, and unforeseen issues with the courier. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
7. Undeliverable Packages
In the event that a package is returned to us as undeliverable due to an incorrect address, failed delivery attempts, or unclaimed packages, we will notify you to arrange for reshipment. Additional shipping charges may apply.
8. Shipping to P.O. Boxes
We currently do not ship to P.O. Box addresses. Please provide a physical address during checkout to ensure proper delivery.
9. Lost or Damaged Packages
Lost Packages: If your order is lost in transit, please contact us at [Insert Contact Information] as soon as possible. We will investigate the issue and, if necessary, send a replacement.
Damaged Packages: If your order arrives damaged, please take photos of the damage and contact us within 48 hours of receiving the package. We will work with you to resolve the issue, which may include a replacement or refund.
10. International Shipping
Currently, we do not offer international shipping. We only ship within India.
11. Contact Us
If you have any questions or concerns regarding your shipping and delivery, please feel free to contact us:
Best Brands 4 U Trading Ventures
Email: bestbrands4u2024@gmail.com
Phone: +91 97781 58041
Address: best brands 4 u TCc 1862/3, Kausthubham, Vellayambalam
By placing an order on our Website, you agree to the terms of this Shipping and Delivery Policy. We reserve the right to update or modify this policy at any time, so please review it periodically.